Question 1

How do I know if my SASSA appeal was accepted?

Accepted Answer

You will get an SMS on your registered phone number. Also check at srd.sassa.gov.za/appeals/appeal using your ID and phone number.

Question 2

How long do I have to appeal a SASSA rejection?

Accepted Answer

90 days from the date of your decline notice. The earlier you file, the better.

Question 3

Will I get paid for all declined months if my appeal is approved?

Accepted Answer

No. Only the specific month approved gets paid. Each other month needs its own separate appeal.

Question 4

Can Child Support Grant recipients still get the SRD R370?

Accepted Answer

Yes. Child Support Grant does not automatically disqualify you from the SRD R370 grant.

Question 5

Is the SASSA appeal free?

Accepted Answer

Always. 100% free. Anyone charging a fee is running a scam.

Question 6

The portal shows cut-off date expired. What do I do?

Accepted Answer

Submit a written appeal at your nearest SASSA regional office or contact ITSAA directly at 012 312 7727.

Question 7

What does Alternative Income Source Found mean?

Accepted Answer

SASSA detected monthly income above R624 during the assessment month. If it was a once-off transfer, submit an affidavit and bank statement to dispute it.

SASSA Appeal

SASSA SRD Appeal: How to Appeal a Declined Grant

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